About Us
At Harmony Pathways, we believe that every person deserves to feel safe, supported, and empowered in their daily life. Founded in Ipswich, Queensland, we are an NDIS provider with a strong focus on genuine care, personalised support, and community connection.
Our journey began with a simple yet powerful goal: to create a supportive space where people feel truly seen, heard, and respected. Inspired by lived experience and driven by a deep commitment to meaningful service, we aim to walk alongside participants—helping them achieve greater independence and confidence through tailored supports that reflect their goals and choices.
Testimonials
"Cookie is a quiet reliably punctual support worker for my partner Brian. She is a fountain of knowledge when it comes to bandages creams ointments etc Cookie keeps things moving and makes Brian do his exercises. We have no hesitation in recommending her to others.
Christine T., Ipswich
I’ve never seen Mum so comfortable with a support team before. The carers from Harmony Pathways treat her like family. They’re reliable, gentle, and always communicate with us.”
- Melissa W., Participant
Cookie has been supporting me for a while now, and she’s like family to me. She helps me with the things I need, but she also makes me laugh and feel at home. Harmony Pathways has been a big part of my life and I’m really happy with the care I get.”
- Samu A., Participant
How We Support You
1. Initial contact
We begin with a friendly chat to understand your goals, needs, and NDIS plan details. Whether you're plan-managed or self-managed, we're here to make things easy.
2. Support Planning
Together, we create a tailored support plan that suits your routine, preferences, and goals — whether it’s community access, in-home help, or respite.
3. Service Agreement
We formalise everything in a simple, clear Service Agreement. It outlines the services, rates, and your preferences — no hidden surprises.
4. Support Delivery
Our support workers show up reliably and ready to help. We’re flexible, respectful, and responsive to your day-to-day needs.
5. Ongoing Communication
We check in regularly to ensure things are working well and can adjust your support as life changes — no fuss.
6. Review & Feedback
Every few months, we review your services with you or your coordinator to make sure we’re on track. Your feedback always helps us improve.
Contact Us Today
At Harmony Pathways, every question matters. Reach out today and let’s take the next step together toward confidence, independence, and meaningful support.
Because every journey deserves understanding and support.
